Our Shipping and Delivery Policy

Thank you for visiting and shopping at Toner Town Express SA The following terms and conditions constitute
our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or
holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow
additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will
contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

● Shipping method: The Courier Guy
Shipment cost: R150
Free Shipping: Orders R2000 or above
Estimated delivery time: 3-5 business days (Other Provinces)

● Shipping method: The Courier Guy
Shipment cost: R150
Free Shipping: Orders R2000 or above
Estimated delivery time: 2 business days (Other Provinces)

● Shipping method: The Courier Guy
Shipment cost: R125
Free Shipping: Orders R2000 or above
Estimated delivery time: 1-2 business days (Gauteng)

Overnight delivery is only available for Orders with delivery addresses within the continental South Africa.
Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking
number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Toner Town Express SA is not responsible for any customs and taxes applied to Your Order. All fees imposed
during or after shipping are the responsibility of the customer (tariffs, taxes) for orders outside the boarders of South Africa.

Damages

Toner Town Express SA is not liable for any products damaged or lost during shipping. If You received Your
Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.
Contact Us

If you have any questions about this Shipping Policy, You can contact Us:
● By visiting this page on our website: https://www.tonertownexpresssa.co.za/contact/
● By sending us an email: Info@tonertownexpresssa.co.za